Kept.

Practical AI systems for Australian service businesses

AI systems for service businesses that can’t afford to miss work.

Kept helps service businesses capture missed enquiries, automate admin workflows, and turn messy customer information into clean, usable systems — smart message banks, workflow automations, business brains, and AI agents that fit the way you actually run.

See What Kept Can Build Hear an example

Built first with Mates Rates Gutter Cleaning Perth.

01 — The problem

The work you lose hides in the gaps.

Most service businesses don’t lose work to competitors. They lose it to the gaps in their own day — missed enquiries, manual admin, and information scattered everywhere.

  • Calls and messages come in while you’re on the tools.

    By the time you get back to them, they’ve booked someone else.

  • Admin eats the hours between jobs.

    Quotes, follow-ups, and data entry get done late, or not at all.

  • Website enquiries sit unanswered.

    Hours matter — leads go cold fast.

  • Customer information is scattered.

    Names, notes, and job details live across phones, inboxes, and memory.

  • Past customers don’t get asked back.

    Easy repeat work quietly disappears.

Every one of those is revenue and time that better systems could quietly recover.

02 — What we build

Practical systems, built around how you run.

Four core building blocks. Start with one, or connect them into a single system that fits your business.

  • AI message banks & missed-call capture

    Capture missed calls, customer messages, transcripts, recordings, names, addresses, and job details — without forcing every caller through a full AI receptionist.

    Hear an example

  • Workflow automations

    Automate the repetitive admin between calls, quotes, follow-ups, CRM updates, notifications, and internal handovers.

  • Business brains

    A central source of truth for the business: services, FAQs, processes, customer notes, team knowledge, and operating procedures.

  • AI agents

    Practical agents that help with admin, customer follow-up, job intake, internal tasks, and operational workflows.

Kept doesn’t replace your team — it catches the gaps, organises the details, and takes the busywork off their plate.

03 — How it works

From your workflow to a working system.

  1. 1

    Map the business workflow

    We start with how enquiries, jobs, admin, and follow-up actually move through your business.

  2. 2

    Build the AI & automation system

    We build the message bank, automations, business brain, or agents that fit those workflows.

  3. 3

    Connect it to your existing tools

    It plugs into the phones, CRM, inbox, and tools you already use — no rip-and-replace.

  4. 4

    Improve it from real usage

    We refine the system as real calls, jobs, and enquiries flow through it.

Example · AI message bank

Hear one example: the AI message bank.

This is just one of the things Kept builds — an AI message bank that handles a missed call, captures the caller’s details, and turns the conversation into a clean lead. Start the voice demo and try it yourself.

Click to start a short browser voice demo.

One example only. Microphone access required. No real booking will be made.

Prefer to call? Try the phone demo instead.

04 — One connected system

Everything in one place you can actually use.

However many pieces you start with, Kept keeps the important things together — so nothing is lost across phones, inboxes, and memory.

  • Enquiries & leadsEvery call, form, and message in one place.
  • Customer recordsNames, numbers, addresses, and history together.
  • Call recordingsStored and linked to the right job.
  • TranscriptsSearchable text for every captured call.
  • Notes & job detailsContext your team can actually use.
  • Tasks & follow-upsNothing slips between calls and quotes.
  • Workflow automationsThe busywork runs itself.
  • Status trackingSee every enquiry’s stage at a glance.
  • ReportingWhat came in, what got actioned, what it was worth.

05 — In the field

Built first with Mates Rates Gutter Cleaning Perth.

Kept is being rolled out with Mates Rates Gutter Cleaning Perth — capturing missed calls, organising new enquiries, and automating the admin around which leads turn into booked jobs.

Coming soon Calls captured
Coming soon Jobs booked
Coming soon Revenue generated

“Testimonial coming soon.”

06 — Who it’s for

Built for hands-on service businesses.

Best for service businesses juggling regular calls, quote requests, website enquiries, repeat customers, and admin during busy hours.

  • Gutter cleaners
  • Roofers
  • Plumbers
  • Electricians
  • Landscapers
  • Cleaners
  • Pest control
  • Air conditioning
  • Gardeners
  • Painters
  • Tilers
  • Pool services

And other service businesses across Perth.

07 — Get started

Let’s map what Kept could build for you.

Book a short call and we’ll walk through your workflow, where the gaps are, and the systems Kept could build around how you already work.

See What Kept Can Build Hear an example